If our florist or courier are unable to deliver the flowers to the recipient, they will leave a message card with details to reschedule delivery.
Hampers & Gifts
Delivery throughout the UK is £5.80 per item.
International customers please contact us for delivery costs, we are able to delivery to most countries.
Deliveries to hospitals & universities
Please specify as much location detail as possible i.e, floor number or department to ensure a successful delivery. In some circumstances which are out of our control, the flowers may be delivered to someone other than the recipient, such as the receptionist. Our florists will always endeavour to deliver the flowers to its intended recipient. Deliveries to hospitals can be difficult as patients move to different wards, a successful delivery cannot be guaranteed, for this reason we have the right to refuse a refund.
Additional Delivery Information
Please ensure that the recipient will be able to accept the delivery on the date selected. Please enter the most accurate delivery details, filling in all address fields; if you are not sure of the recipients post code, we can help, simply contact us. Please note we are not liable for additional delivery costs caused by failed deliveries. Make sure you provide correct delivery details, as in the event we are unable to deliver due to incorrect, incomplete or if the delivery is refuses, we reserve the right to charge the full value of the order for a resend. Once despatched we are unable to amend any delivery details. Courier delivered flowers may be delivered up until 9pm on the specified delivery date. Please note in some areas of the UK, an additional day in transit may be required, though this rarely happens, we are unable to offer a refund if this is the case.